VFS Global Website Issue - Unable to Change Appointment

August 14, 2024 6:06 PM198

The VFS Global website has been experiencing technical issues for several days. I've been having some trouble with changing my appointment date. It seems like the website isn't functioning properly or my account is locked for 24 hours. After reaching out via email to report the issue, I received two suggestions for resetting my password. However, it's important to note that once the account is locked, no changes can be made. I urgently require a prompt solution to my issue. Payment is deducted at the time of booking an appointment, and I should be able to make changes. However, I am unable to locate any assistance or support.

August 15, 2024 4:49 PM (22 hours after complaint)

Dear Applicant, First of all, we would like to thank you for the feedback you have sent to our VFS Global & Gateway Visa Application Center. To provide you with faster service, we kindly ask you to send your request along with your contact information. We would like to inform you that we will be pleased to assist you. Best regards, VFS Global & Gateway Customer Relations Management

Comments

Similar Complaints

VFS Global Appointment Page Not Opening

August 13, 2024 7:50 AM113

Every time I attempt to access the VFS Global website to schedule an appointment, I encounter an error message. I've bee...