Valorant Gave Me a 13-Day Queue Penalty for No Reason

On September 22, 2026, at around 10:00 PM, I logged into my Valorant account and discovered that I had received a 13-day queue penalty even though I had not gone AFK in any match. My in-game username is ashley657. I played my matches together with my teammates and did not experience any disconnection, connection issue, or AFK situation.

Even though I have not violated any rules, I keep receiving penalties like this without any explanation, and the penalty I received today is my third one. This situation has completely ruined my enjoyment of the game, and I feel unfairly treated because I believe I am being punished without justification. In addition, I have not made any payments or purchases associated with my account recently.

I request that the 13-day queue penalty placed on my account be thoroughly investigated and completely removed if it was issued unfairly. I kindly ask that all necessary checks be performed and that I receive a clear and detailed response explaining the reason for this penalty.