Uphold closed my account, how can I recover my balance?

If Uphold closed your account, check your email carefully for the reason and any instructions about withdrawing your remaining balance.

Some closures are related to compliance or verification reviews, and Uphold may require additional identity documents before releasing funds or completing the account closure.

If you cannot access your funds, open a support request through the Uphold Help Center and provide your registered email address, proof of identity, and any records of your balance or recent transactions.

Ask specifically whether your remaining balance can be withdrawn to a verified bank account or crypto wallet.

If the issue persists, post a public complaint on Xolvie explaining your issue clearly; this often draws faster moderation attention than private tickets alone.