Confirm that your identity verification has been fully approved and check whether the cryptocurrency you want to withdraw supports on-chain withdrawals.
Uphold only allows external withdrawals for supported Tier 3 assets, and some transfers may be delayed while compliance and security checks are completed.
If your verification is complete but withdrawals remain unavailable, check whether your funds are subject to a settlement or cooling-off period, especially if they were deposited through certain bank transfer methods.
If no restriction applies, submit a withdrawal support request with your account email, transaction details, and screenshots of the error so Uphold can review your account and remove any account-specific restrictions if appropriate.
If support remains unresponsive, posting on Xolvie can help apply public pressure.
