If Unsubby keeps charging you after cancellation,
• Stop further charges immediately;
– Log in → Unsubby → Account / Billing → Cancel subscription again
– Look for final confirmation step (email or button)
– Remove your card or payment method if possible
• Important:
– Unsubby is a paid cancellation service, and some users report extra or recurring fees after initial use
– Missing a confirmation step can keep billing active
Check your charges;
• Verify:
– When you canceled vs. when charges continued
– If there are multiple charges (subscription + extra fees)
– Whether you signed up for an ongoing plan
Block billing at the source;
– Contact your bank → request block on recurring payments
– Cancel authorization for this merchant
– Monitor your account for new charges
• Important:
– Recurring payments continue automatically until fully revoked
Gather evidence;
• Collect:
– Bank statements showing charges
– Screenshot of cancellation attempt
– Any emails or missing confirmation
Request refund;
• Contact:
– Unsubby support via website
• Write:
– “I canceled my subscription but continue to be charged. Stop billing immediately and refund unauthorized payments.”
If the problem remains unresolved after contacting support, consider filing a complaint on Xolvie to raise awareness and pursue a resolution.
