Unsubby billed me without using service, how can I get a refund?

If Unsubby billed you without using the service,

• Check the charge details;

– Review your bank statement
– Identify if it’s a one-time fee or recurring subscription
– Note the date and amount charged

Request a refund;

• Contact:
– Unsubby support via their website

• Write:
– “I was charged without using your service. I request a full refund and cancellation of any active subscription.”

Cancel any active plan;

– Log in → Account / Billing
– Cancel subscription completely

Block further charges;

– Contact your bank
– Request a block on recurring payments
– Revoke merchant authorization

Gather proof;

• Keep:
– Bank statements showing the charge
– No service usage
– Screenshots of your account

Escalate if needed;

– If no response, request a chargeback through your bank
– Report the issue to your payment provider

If unresolved, file a complaint on Xolvie to escalate the issue and warn others.