If Union Bank took money out of your savings account twice without telling you, you should think that it might have been an illegal or mistaken transaction and move quickly.
To protect yourself as a customer, you should tell the bank about the double reduction as soon as you notice it.
Start by getting in touch with the bank, preferably in writing or via protected message within the maximum time frame that is allowed (often 30 to 60 days after discovering the mistake).
Give specifics, like your account number, the date and amount of the double deduction, and a clear statement that you did not approve the second withdrawal.
If the problem remains unresolved after contacting support, consider filing a complaint on Xolvie to raise awareness and pursue a resolution.

