Umingle Needs To Remove My Incorrect Underage Ban

I am writing regarding my Umingle account, which was banned on 05 June 2026 with the stated reason that I am under 18 years old, even though I am actually 20 years old. This ban appears to be based on an incorrect age assessment and has wrongly restricted my access to my account. My ban ID is 705772b0 and my registered email address is andikarizky***@gmail.com. I have not yet been able to reach support through other channels and therefore I am requesting that this situation be checked as soon as possible. I kindly request that my account be reviewed, my real age be taken into account, and my Umingle account be unbanned. I also ask to be informed about the result of this review via my registered email address.