Umingle Camera Black, Mic Not Working, And Wrong Location Detected

I am using a Lenovo IdeaPad 3 laptop in General Tinio, Philippines, and I am having serious problems using Umingle. Although I am physically in the Philippines, Umingle shows my location as being in the USA, which creates confusion when I join meetings and classes, and I am not using any VPN. Since August 2, 2026, people in my Umingle meetings have been seeing my camera feed as completely black, and they cannot hear me at all. On my side, I can see myself in Umingle, but other participants only see a black screen and cannot hear my voice. However, my camera and microphone work normally in my laptop’s Camera app and on other websites and applications, so the issue appears to be specific to Umingle. I use Google Chrome as my browser, and camera and microphone permissions are already allowed both in Chrome and in my Windows privacy settings. I have also attached screenshots from the Umingle website and from my browser requesting microphone access to demonstrate that I am using the service correctly and that there is a problem with how Umingle handles my camera and microphone. Because of this problem, I cannot participate properly in calls and meetings on Umingle even though my equipment is working. I kindly request that you investigate and fix this issue as soon as possible, correct my detected location to the Philippines, and provide technical support or an update so that both my camera and microphone work normally on Umingle again.