This circumstance is similar to a reported case in which a person was persuaded via Telegram to buy BB (Bouncebit) coins during a pre-sale, with promises of future listings on major exchanges such as Binance.
They were encouraged to buy TRX on Binance, transfer it to their TronLink wallet, and then get the BB coins. Unfortunately, the coin proved to be counterfeit, resulting in the loss of their cash.
To address this, it is critical to contact TronLink's support service immediately. You can send a detailed request via their official support page.
TronLink also provides 24/7 customer assistance by live chat, email, and Telegram. You can contact them through the official Telegram group.
For additional assistance, please call TronLink's offices at +86-177-2749-8554.
Providing them with extensive information about your transaction will help them investigate the problem and explore potential solutions.
If you have experienced a similar issue, please feel free to share. You can also file a complaint on Xolvie.
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