I am absolutely livid with the technical failures and non-existent support for Travel Town. During the recent "Carla's Room Rush" event, I dedicated a massive amount of time and effort to collect 42 of the required event symbols. My hard work was supposed to earn me a significant prize: 42 level-3 large tool chests and approximately 15,000 gems. But just as I was about to claim my rewards, a "technical error" occurred in the game and completely wiped out my entire event progress. Everything I had worked for simply vanished.
I immediately contacted support and sent multiple emails, only to receive a single, generic, poorly translated response from someone named Bryan, who admitted English wasn't his first language. He promised to forward the issue to the technical team and get back to me. That was the last I ever heard from them. The event has now ended, and all my efforts have gone down the drain. My hard-earned rewards are gone forever because of your bug.
This is unacceptable. I expect to be compensated for the rewards I rightfully earned through hours of gameplay. Your technical glitch and subsequent failure by customer support to resolve the issue have cheated me out of my prize. I demand that you restore my earned rewards—the 42 tool chests and 15,000 gems—to my account immediately.
I am beyond frustrated with a game-breaking bug in Travel Town that has brought my progress to a complete standstill. I am on Level 52, but the game is effectively unplayable because of a persistent glitch that started around Level 40. I have diligently saved up 45,000 gold specifically to unlock th...
I am absolutely furious and utterly disappointed with my recent experience playing Travel Town. I made an in-app purchase for ₺180, expecting to receive the items as advertised, but the game completely failed to deliver. The moment I completed the transaction, the money was withdrawn from my account...
I am absolutely furious and in complete shock with Travel Town! I spent ₺380 on in-game moves, and while the money was clearly deducted from my account, I received absolutely none of the moves I paid for. I even tried closing and reopening the game multiple times, thinking it might just be a delay, ...
Today, around 11:50 AM, while playing Traveltown on my Android phone, I experienced a major issue. I had just used hundreds of energy, diamonds, and two Jokers to complete a French fries order. However, the game suddenly froze, and all of the resources I spent disappeared without completing the task...
I’m extremely frustrated with the Travel Town game. I attempted a few in-game purchases, but each time I got a “payment failed” message. Thinking the transactions didn’t go through, I tried again—only to later find out that a total of ₺700 was charged to my phone line without my knowledge or consent...
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