I’ve experienced a serious issue with the Tinder app that left me at a loss. About 5–6 days ago, I transferred my Platinum membership to a new account and deleted my old one. The membership appeared as active on my new account at first, but one day later, it was suddenly canceled — even though I still had three months remaining on my subscription. I received a message saying a refund would be issued, yet I never received any refund, nor was my paid Platinum membership reactivated.
I paid ₺599 ($17) for a 6-month Platinum plan using my Enpara Encard debit card via Google Play. I’ve tried contacting both Tinder and Google Play customer support but haven’t received any response. I also tried logging in from different devices and accounts, but the issue persists.
I request that the remaining duration of my Platinum membership be reinstated or that my payment be fully refunded. I kindly ask that this issue be resolved as soon as possible, as this situation has caused me unnecessary frustration and inconvenience.
I have an active Tinder Platinum subscription, but after deleting and reinstalling the app, I received a warning saying my restore rights have expired. Because of this, I cannot use any of the Platinum-exclusive features, even though my subscription is still active. This issue has been ongoing for ...
I've been a loyal Tinder Platinum member for quite some time now. However, ever since I upgraded my phone last month, I've been unable to access my membership. I've tried everything I can think of to resolve the issue, including reinstalling the app, deleting and recreating my account, adjusting set...
I am unable to cancel my Tinder Platinum subscription through either the Tinder app or Google Play. The subscription does not appear under my Google Play subscriptions, and my card information is not saved in either system. Despite this, I want to ensure the subscription is canceled immediately to p...
I purchased a Tinder Platinum subscription, and it renewed automatically one month later, on June 17, 2025. On that very same day, because I didn't want the subscription to renew in subsequent months, I immediately canceled my subscription. However, to my utter disbelief, my Platinum membership was ...
I initially purchased Tinder Gold and was informed that I needed to pay an additional ₺50 to upgrade to Platinum. At first, I did not do it, but when I tried again later, it still showed ₺50 as the difference for the upgrade. I then proceeded with the upgrade, but ₺200 was deducted from my account. ...
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