On March 8, 2025, I purchased two tickets for the Scat Airlines Istanbul–Shymkent flight, scheduled for 21:40 (Ticket Numbers: 6552101871514 and 6552101871515). Despite receiving a check-in reminder by email on March 7, the flight was canceled without any notification to us. The ticket emails reache...
On February 25, 2024, during my Scat Airlines Istanbul–Almaty flight, I requested to purchase a front-row seat, as was clearly offered as an extra service. When I asked to pay, the crew informed me that only Kazakhstani tenge or credit card payments were accepted. I explained that I could pay in US ...
Hello, on November 29, 2023, I purchased an online ticket from SCAT Airlines for a 9:10 AM Astana-Istanbul flight. On November 28, 2023, I received a text message and email prompting me to complete online check-in. However, upon arriving at the airport at 7:15 AM on November 29, 2023, I was informed...
At Istanbul Airport, where Çelebi provides service for Scat Airlines flight DV 492 on 23.12.2022, the employee at counters K29 and K31 acted like the boss. Despite purchasing additional seats, he refused to listen, allocate seats sensibly, or provide our reserved seats. Despite my efforts to explai...
At Istanbul Airport, Çelebi ground staff handling Scat Airlines flight DV 492 on 23.12.2022 displayed rudeness towards a passenger attempting to bring her carry-on. Employees at counters K37 and K38 treated the passenger in a condescending and disrespectful manner, reminiscent of scolding a child. W...