For the past 3–4 months, I have been unable to send messages in the in-game chat section of Royal Match. I believe I received a chat restriction because I unknowingly used an inappropriate expression, and since that time, I have not been able to send any messages at all.
During this period, I did not submit a request through in-game support or via email, but I would now like this issue to be resolved. I request that my account be reviewed, that my unintentional mistake be taken into consideration, and that my in-game chat restriction be lifted.
I would like to use the chat feature again and enjoy the game as I did before. I am willing to provide additional information if necessary, and I kindly ask that this matter be reviewed and that I receive a response.
I have been making in‑app purchases for a long time as part of the card event in Royal Match. Recently, especially since yesterday, I have spent over ₺1,000, and in total I have paid roughly ₺15,000 in‑game. After all these expenditures, I am missing only one gold card, but no matter how much I spend, that final gold card never arrives. The reward period specified for the event ends tomorrow morning, and because of this I am suffering both a time loss and a grievance regarding the large amount I have spent. I request that Royal Match support review my account, identify the missing final gold card, and ensure I receive the reward I am entitled to from the event.
My Royal Match account was unfairly banned during a casual chat with my friend. There was no intention to insult, offend, or harm anyone in the conversation, yet my account was restricted, and I am now unable to participate in team chats. This has caused me great frustration, as I have always enjoye...
I have been an active and dedicated player of Royal Match, but for some unknown reason, my in-game chat has been banned without any explanation. I have no idea why this happened, as I have never violated any rules. I have tried multiple times to reach out for support, but unfortunately, even the he...
My Royal Match account has been unfairly banned, and my chat access has been restricted — all because I supposedly used an unwanted or inappropriate word that I didn’t even know was offensive. I wasn’t warned, and now I’m blocked from communicating in a game where I’ve invested so much time and effo...
I have been playing Royal Match for a long time and have even made in-game purchases, but suddenly, I was banned for no reason. While chatting with a friend, the game flagged a word as inappropriate and banned me immediately, even though I never insulted or harassed anyone. This is the first time I...
I’ve been playing Royal Match regularly and truly enjoy the game, but now I’m extremely disappointed and frustrated. While joking around with a close friend in the chat, I received a few automated “inappropriate word” warnings. I wasn’t harassing anyone, and there were no complaints made against me—...
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