If Reface keeps renewing your subscription, you need to fully cancel the recurring billing through the original payment platform,
• First verify where the subscription was purchased;
• Check:
– Apple App Store subscriptions
– Google Play subscriptions
– PayPal automatic payments
– Direct Reface website billing
– Reface subscriptions renew automatically unless manually canceled.
• Cancel the subscription immediately;
– iPhone → Settings > Subscriptions > Reface > Cancel Subscription
– Android → Google Play > Payments & Subscriptions > Reface > Cancel
– Web users → Reface account billing settings
– Deleting the app alone will NOT stop billing.
• Verify cancellation was successful;
• Confirm:
– Subscription shows “Expired” or “Canceled”
– Renewal date disappears
– Confirmation email was received
– If no confirmation appears, billing may still continue
• Remove backup payment methods if necessary;
– Especially if previous cancellation attempts failed
• Contact Reface support;
• Write:
– “My Reface subscription continues renewing despite cancellation attempts. Please confirm cancellation and stop all future charges.”
– Include:
• Transaction dates
• Amount charged
• Account email
• Last 4 digits of the card
• If charges continue;
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