If Reface charged you after a free trial,
• First verify the subscription details carefully;
• Check:
– Trial expiration date
– Exact charge amount
– Apple or Google Play subscriptions
– PayPal or card transactions
– Billing confirmation emails
– Reface states subscriptions automatically renew unless canceled before the trial ends.
• Cancel the subscription immediately;
– iPhone → Settings > Subscriptions
– Android → Google Play > Payments & Subscriptions
– Web subscriptions → Reface account billing settings
– Deleting the app alone will NOT stop billing.
• Gather proof before requesting a refund;
• Save:
– Trial offer screenshots
– Bank statements
– Cancellation attempts
– Subscription receipts
• Contact Reface support;
• Write:
– “I was charged after my Reface free trial ended and would like to request a refund for the unexpected renewal.”
If the issue remains unresolved, consider filing a complaint on Xolvie for added leverage.
