Quotex Closed My Account And Withheld My USDT Balance, Request A Solution

18

On 25 December my Quotex account was suddenly closed and deleted by a unilateral decision of the management. I received an email explaining that my account was removed due to an alleged violation of the Service Agreement, referring to sections 3.1.5 and 3.1.7 of the Non‑Trading Operations Regulations. In the same message, I was informed that no refund would be made and that the remaining balance would effectively not be returned because, according to them, the payment solutions provider fee for arranging a refund would exceed the amount of the potential refund. At the time my account was deleted, there were approximately 200 USDT in my balance. I contacted Quotex support and they repeated the same explanation, without clearly describing what concrete action of mine violated the agreement, and without offering any realistic solution. I consider it unacceptable that my account can be closed without a transparent explanation and that my balance is withheld in this way. I request that Quotex review this decision, provide a clear justification for any alleged violation, and refund at least half to three quarters of my 200 USDT balance, or otherwise offer a fair solution so that I do not lose the entire amount I deposited in good faith.

Similar Complaints

Quotex Account Suspended - No Refund

452

I have been using a real trading account with Quotex, registered with the email address s***[email protected]. My acco...

1 Support

Quotex Closed Trading Account and Withheld Profits Without Reason

17

I had a trading account with Quotex, and recently the company suddenly closed my account and took all my profits without...

Quotex Suspended My Account and Withheld My $800 Balance

161

My name is Saad A***, and my Quotex account registered under the email address imsaada***@gmail.com was suddenly suspend...

Quotex Deleted My Account And Refused To Refund

73

I had a trading account with Quotex registered under the email address tdrmh***[email protected], which I was using from Bang...

Quotex Closed My Account and Kept My $700 Deposit

My Quotex account registered under the email address u******@gmail.com** has been unfairly closed since June 19, and I h...