PrettyLittleThing charged me after cancellation, what steps can I take to secure a refund?

If PrettyLittleThing charged you after you canceled your order, make sure the cancellation went through by looking at any confirmation emails or the order records in your account.

Get in touch with PrettyLittleThing's customer service through their online form or email at [email protected] with your order number and details of the cancellation if the cancellation was approved but you were still charged.

If the problem is still not fixed, you might want to challenge the charge with your bank or credit card company, making sure they have proof that you canceled the order and talked to PrettyLittleThing about it.

These are key solutions that we can offer. If you have more, please share.