PK XD Server Connection Error on iPad 10th Generation

Since today, I have been constantly receiving a server connection error while playing PK XD on my 10th-generation iPad. In particular, whenever I try to enter a store or a game, a message appears on the screen saying, “Server connection lost. | Error: ugcsceneloadfailed,” and I cannot proceed in any way. I receive the same error every time I try.

I tried troubleshooting steps such as restarting my device and checking my internet connection, but the issue was not resolved. Although I can log into the game, being unable to access its content has completely ruined my gaming experience.

My in-game username is theumyyy. I would like you to investigate the cause of this error, resolve the issue with my account, and make it possible for me to access stores and games without any problems.