PK XD locked my account due to age verification, how can I unlock it?

0
Xolvie
Xolvie Resolution Specialist January 06, 11:00 am

If PK XD locked your account due to age verification;

• Contact PK XD support via the in-app Help Center or official support website and explain that your account was locked after age verification
• Provide your player ID/username, registered email, device/platform, and screenshots of the age-lock message

Ask them to;

• Explain why the age lock was applied and which age requirement triggered it
• Guide you through the age verification or parental consent process if available
• Unlock your account or explain access limitations tied to age settings

If the problem persists;

• Keep all emails, screenshots, and ticket references
• File a complaint on Xolvie to seek clarification, review, and account access restoration

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