Reached the $300 Withdrawal Limit on HotMini Drama but Can't Cash Out

I signed up for a mobile application called HotMini Drama after seeing advertisements claiming users could earn money by watching videos. I watched videos until I reached the $300 minimum withdrawal threshold stated within the app. However, when I tried to withdraw my earnings, I found that only payment methods unavailable in Turkey — such as PayPal and Airwallex — were offered, with no IBAN option or any other payment method that actually works in Turkey.
I have been unable to withdraw my earnings for approximately 15 days. When I tried to reach the app's support team through the in-app email feature, I noticed that my message showed as "queued" and was never actually sent. This situation undermines trust for users who have spent real time watching ads, and raises serious questions about whether the system was ever designed to pay out at all.
I am requesting that HotMini Drama provide a withdrawal option compatible with Turkey — either via bank IBAN or another payment method actively used in this country — and that the earnings I am currently unable to access be paid out to me. I want this situation resolved promptly.