PayPal Phone Number Update Request Ignored, No Response to Emails

Kemal
Kemal
PayPal
December 26, 2024 8:36 PM55

Hello, I requested a phone number update for my PayPal account and was asked to provide multiple documents. I submitted all the necessary paperwork, and I was informed that the update would be completed within 5 business days. However, not only have the 5 days passed, but over a week has gone by with no resolution.

I cannot reach anyone to assist me, and my emails remain unanswered. This lack of response is extremely frustrating. If there were a financial issue with my account, it seems I wouldn’t have anyone to contact for help.

I expect PayPal to take this matter seriously and resolve my issue immediately. Ignoring customers in this way is unacceptable.

Comments

Similar Complaints

PayPal Hasn’t Processed My $446 Payment After 5 Days

İbrahim
İbrahim
PayPal
June 19, 2024 7:55 PM68

Hello, I sent $446 to PayPal on June 12, 2024. Typically, the hold period is supposed to be 72 hours, but we’ve now reac...

Unresolved €22.03 Bank Transfer to PayPal - Customer Service Unhelpful

Doğan
Doğan
PayPal
November 19, 2023 7:29 PM79

Even though I sent 22.03 Euros from my bank account to my PayPal account on November 14, 2023 at 19:02, the money has no...

1

PayPal Permanently Closed My Account, Holding €364 for Over a Year

Mehmet
Mehmet
PayPal
November 20, 2024 7:29 PM30

My PayPal account was permanently closed, and €364 in my account has been inaccessible for nearly a year. PayPal initial...

Unauthorized Access to My PayPal Account

Ekrem
Ekrem
PayPal
February 10, 2025 10:56 PM76

Dear PayPal Support, I have recently started receiving emails from PayPal regarding payments that I never authorized. I...

PayPal Withdrawals Not Arriving – Need This Ongoing Issue Fixed Immediately

Benisuade
Benisuade
PayPal
August 26, 2024 1:16 AM103

For the past two days, my PayPal withdrawals haven’t arrived, and I’m tired of facing the same problem repeatedly. Every...