I lost my Opiday points after a survey, what are my options?

If you lost your Opiday points after completing a survey,

Review the survey first;

• Check:
– Whether the survey was marked as completed
– Your points balance before and after the survey
– The survey history in your Opiday account
– Whether the points are still pending

• Try:
– Refreshing your account
– Signing out and back in
– Checking your points history again later
– Confirming the survey did not show an incomplete or disqualified status

Gather evidence;

• Save screenshots showing:
– The completed survey
– Your previous and current points balance
– The survey title or ID
– Any completion or error message

Contact Opiday support;

• Request:
– A review of the completed survey
– Restoration of the missing points
– An explanation for why the points were removed
– Correction of your points balance

If the issue persists, share your experience and consider filing a complaint on Xolvie to seek a resolution.