I purchased a brand new Opel Astra 1.2 Turbo Elegance in 2023, and within the first year, I noticed paint peeling on the roof. Upon taking it to the service center, it was determined to be a manufacturing defect. Although I requested a replacement under my consumer rights, Opel offered to repaint the roof and compensate me ₺80,000 for the depreciation. However, the loss in value due to repainting the roof of my new car is much higher than ₺80,000. I am deeply disappointed to experience such a problem with Opel, a brand I trusted to be reputable. I request either a replacement of my car or a fairer compensation for the depreciation.
I purchased a brand-new Opel Mokka GS from the dealership in July 2024, and just two months later, the roof paint began to peel. After submitting a complaint to Opel, I was informed that this is a known chronic issue. They offered me a repair and compensation of ₺90,000 for the loss in value. Howeve...
I own a 2022 Opel Crossland, and while the vehicle was still under warranty, the roof paint began to peel. I contacted Opel customer service, and after evaluation, they offered a compensation protocol including a ₺90,000 loss of value and the option to repaint the roof. I decided not to proceed wit...
In October 2023, the black paint on the roof of our brand-new 2023 model Mokka, which we purchased from the Opel dealer, began to flake off shortly after we bought it. When we reported the issue to the service center, they offered to repaint the entire roof and compensate us with ₺90,000 for the los...
Hey, I bought a brand-new Opel car in April 2021. It's white with a black roof. About a month ago, I noticed that the black paint on the roof was starting to peel off. I contacted the main service and brought the car to their nearby branch. They said that the reason the paint is peeling is because o...
In December 2022, we ordered a car from the Opel dealership. We received the car, a stylish Crossland with a white exterior and a black roof, at the end of January. However, despite only six months passing, the upper black trim of the car started to have paint issues. White paint started to show thr...
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