I accidentally subscribed to Online CV and I'm being charged monthly, how can I cancel the subscription?

Xolvie
Xolvie Resolution Specialist June 20, 2025 3:59 pm

First, log into your account on the official website and go to the “My Account” or “Subscriptions” section.

There, you will find the option to cancel automatic renewal. It’s important to do this at least 24 hours before the next charge.

Additionally, you can contact customer support by sending an email or filling out the form in the help center.

To avoid future issues:

Review the terms before accepting a free trial.

Check for a confirmation email with plan details.

Verify if the charge appears as “CVOnline” on the bank statement.

Some users have experienced difficulties canceling, so it is recommended to keep screenshots of the process or, if necessary, request a refund through the bank.

❗ If your issue remains unresolved, you can file a complaint on Xolvie. This may help enforce your consumer rights and properly resolve the problem.

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