OmeTV Account Banned for 'Vulgar Behavior' and Asked to Pay for Unban

For about three to four months now my OmeTV account on my Android phone has been banned. When I try to log in, the application shows the message “You're banned” with ID 394310*** and says the reason is “vulgar or obscene behavior”. It also asks me to pay 59,99 RON to remove the ban. I do not accept this situation. I want to recover my account without having to pay any fee, because I do not agree with the reason given for the ban and I find it unfair that access to the account is conditioned on payment. I kindly request that my OmeTV account linked to this ban ID be reviewed, the ban be removed, and my access restored without any payment.