I Face Missing “Accept” and “Reject” Options on OmeTV After Paying to Lift My Ban

I use the OmeTV app on my iPhone, and after being banned, I recently paid ₺500 via credit card to remove the restriction. The payment was processed successfully, and my ban was lifted. However, a new technical issue occurred: the “Accept” and “Reject” buttons have completely disappeared from the app interface.

Here are the details:

Device: iPhone

App version: Latest update installed

Payment reference (last 4 digits): X8X5

Issue: “Accept” and “Reject” buttons missing after ban removal

Attempts to fix: Deleted and reinstalled the app, restarted my phone, ensured the latest version is installed — none of these resolved the issue.

History: This has never happened before in my usage of OmeTV.

I request that OmeTV:

Investigate and fix this bug so I can use the app properly.

Reactivate the missing buttons immediately.

Provide a clear explanation as to why this issue occurred right after I paid for ban removal.

Since I have already made a ₺500 payment, I expect OmeTV to resolve this issue promptly. This is not only a technical failure but also a serious inconvenience as I am unable to use the app’s core features despite paying.