Cancel The Ome Tv Subscription And Refund My Money

201

I purchased a 1‑week OmeTV subscription via your website around April 11 using the name Josh and the email address jxp9***@gmail.com. Although I chose a 1‑week package, my money was deducted again on April 17 without my consent, which I understand as an unauthorized renewal. I did not approve any further charges beyond the initial 1‑week subscription, and I was not clearly informed that the subscription would automatically renew. I only noticed the second charge today, and I have not yet been able to reach anyone from your support team or my bank about this issue. I request that my subscription be cancelled immediately, as I no longer want to use this service, and that the amount charged again on April 17 be fully refunded to my payment method. I also ask you to confirm that no further automatic payments will be taken from my account without my explicit approval.

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