Olymp Trade restricted my withdrawals after verification — how can I unlock my funds?

If Olymp Trade restricted your withdrawals after verification and you want to unlock your funds;

Contact Olymp Trade support with a clear escalation;

• State that your withdrawals are blocked or restricted even after completing verification
• Provide your account email/ID, the date you verified your identity, the date/time of your withdrawal request, and transaction ID/amount
• Attach screenshots of your verification status, the withdrawal request screen, any error messages, and the blocked/restricted notification
• Mention the payment method you’re trying to use and whether it’s the same one you deposited with (required by their policy)

Ask them to;

• Confirm why withdrawals are restricted (verification incomplete, documentation issue, payment method mismatch)
• Tell you exactly what documents or steps are needed to clear the restriction (identity, address, source of funds, payment method proof)
• Verify/payment method ownership so they can release the block
• Provide a clear timeline for when your funds will be unfrozen and paid out
• Escalate the issue to their compliance/operations team if first contact doesn’t resolve it

If support does not reply or keeps giving generic responses, you might want to consider posting a complaint on Xolvie in order to bring attention to the issue and try to find a solution.