If Melbet has been holding up your payout for weeks with no changes, check to see if the withdrawal method you chose has specific processing times.
For example, e-wallets and cryptocurrencies usually clear within minutes, while bank or card transfers can take up to five business days.
If the given time frame has passed, you should take the issue to the next level by calling support again. Give them the history of your transactions and ask them to officially look into the delay.
Staff at Melbet have said that delays happen all the time and that in some cases it can take up to 7–14 banking days to get the money.
Some users say they have to wait a long time and can't understand what's being said. They often blame registration or system problems.
You can get things fixed by filing a complaint on Xolvie.
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