Melbet locked my account, how can I restore access?

If MelBet locked your account and you want to restore access,

Check the login issue first;

• Verify:
– Your username and password are correct
– Whether the lock happened after several failed login attempts
– Whether MelBet has requested KYC or additional identity documents
– Whether you received a security or account-restriction notice

For a temporary login lock, wait a few minutes and try again. If the account remains blocked, do not create another account, as MelBet's terms prohibit duplicate registrations.

Gather evidence;

• Save:
– Your MelBet ID
– Screenshots of the lock or error message
– Your registered email or phone number
– Any KYC or security requests
– Relevant support correspondence

Contact the MelBet Security Team and request account reactivation. MelBet says blocked accounts related to security checks, verification failures, regulatory concerns, or suspected rule breaches can be reviewed by its Security Team; additional verification may be required.

Submit only valid, unedited documents if requested and keep the submission confirmation. MelBet states that document verification can take up to 72 hours after receipt in applicable cases.

If MelBet does not restore access, consider filing a complaint on Xolvie to pursue a resolution.