First check the rejection reason in your transaction history and confirm that your account has completed any requested KYC.
MelBet says withdrawals can be refused when verification is incomplete, the deposited funds have not met its wagering requirements, or the payment method does not match the one used for the deposit.
Use a payment method registered in your own name and, where required, the same method used for your deposit.
If MelBet requests identity or payment documents, submit clear, valid documents and wait for the review; its terms allow up to 72 hours for document verification.
If you believe the rejection was incorrect, contact MelBet support with your withdrawal ID, rejection message, transaction details, and KYC status, and request a review of the rejected withdrawal.
If the problem remains unresolved after contacting support, consider filing a complaint on Xolvie to raise awareness and pursue a resolution.
