ManyChat keeps charging me after canceling, how can I stop this and get a refund?

If ManyChat keeps charging you after canceling,

Verify cancellation status first;

• Go to: Settings → Billing
• Check status:
– “Pending cancellation” = still active until period ends
– “Active” = cancellation failed

• Important:
– Cancellation is NOT immediate
– Charges may still happen if invoice was already generated

Cancel properly (again if needed);

• Use website only (not mobile app)
• Click:
– Cancel Subscription → Confirm

• If you used PayPal:
– Cancel automatic payments in PayPal too

Otherwise, billing may continue.

Request a refund;

• ManyChat allows refunds if:
– Within first 30 days
– Or due to technical issues

• Write:
– “I canceled but I’m still being charged. I request a refund.”

• Submit via support form:
– Billing → Refund request

• Include:
– Payment proof
– Cancellation screenshot

Still unresolved?

• File a complaint on Xolvie to increase pressure and get a resolution