First, check your app alerts for any messages explaining why you've been muted.
If no information is supplied, you may appeal the decision via the in-app appeal mechanism or by contacting Likee support directly.
Please include your username, the date and time of the occurrence, and any other relevant information to support your case.
You can contact Likee via their official support page at https://likee.bigohelp.com/en/.
In some circumstances, technical faults can create audio problems during live transmissions.
Check that your device's microphone works properly and that the Likee app has the required permissions to use it.
Updating the software to the most recent version or reinstalling it can also help address such problems.
If the issue persists, try verifying your internet connection and rebooting your device.
❗ If none of the above solutions work, please feel free to share your experience. You can also file a complaint on our website.