Life360 Not Updating Location After Switching to Android

Feyza
Life360
1

I have been using the Life360 app for about a year. The app is installed on both my phone and my boyfriend’s phone. I use an iPhone 11, and my boyfriend recently switched from an iPhone to a Samsung Galaxy A56 Android phone. We previously had a Premium subscription, but it has now expired.

Since my boyfriend switched to the Android phone—especially over the past week—the app has not been updating his location. It constantly shows as “no network” or “no signal,” even though the app is installed and active. The issue has not been resolved in any way.

I request that Life360 conduct a technical investigation into this issue of location not updating and showing as no signal, and that the problem be permanently fixed as soon as possible.

Comments

Q&A: Explore Popular Queries

Check out the solutions and tips on this topic.

Life360 won’t update location sometimes, how can I fix that?

7 Complaint

Similar Complaints

Life360 Showing Wrong Location on iPhone 13

Fatma
Life360
14

I have been using the Life360 app for years, and it is currently installed on my iPhone 13. For a long time, my location...

I Caught Life360 Showing My Boyfriend’s Location Wrong Despite Proof

Nihal
Life360
85

I was using the Life360 app to track my boyfriend’s location. According to the app, he was at a different place between ...

I Can’t View Map on Life360; App Shows Blank Only for Me

Ebubekir
Life360
80

I’ve been using Life360, but recently I can no longer view the map on the app—it just remains blank. I don’t understand ...