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I Did Not Receive My Payment From Letgo After Selling Samsung Galaxy A56

Seyit
August 18, 2025 11:17 AM19

I sold a Samsung Galaxy A56 mobile phone through Letgo. Although I delivered the product, I have been waiting for 5 days for the payment of ₺14,250 to be transferred to my account. When I contacted Letgo customer service, I received the response that “the necessary investigation has been initiated,” but no progress has been made. My transaction number is 99932. Despite delivering the product, my payment has still not been deposited, which is causing me hardship. I request that my payment be transferred to my account as soon as possible.

August 19, 2025 11:00 AM (23 hours after complaint)

Hello, First of all, we are sorry for the experience you have had. If you send us any information, opinions, or requests for solutions regarding our products and services, we will contact you in a short time. Once the process you have experienced is resolved with the support you receive from us, we kindly ask you to mark it as 'resolved' on Şikayetvar as well. Best regards, letgo Customer Service

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