Jio charged extra on my bill, how can I dispute it?

0
Xolvie
Xolvie Resolution Specialist January 05, 12:01 pm

If Jio charged extra on your bill;

• Contact Jio customer support via the MyJio app, chat, or helpline and report that incorrect or extra charges appeared on your bill
• Provide your Jio number, bill period, billed amount vs expected amount, invoice copy, and screenshots of the charges

Ask them to;

• Review the billing breakdown and identify the extra charges
• Explain which service, add-on, or usage caused the additional amount
• Reverse or adjust the incorrect charges and issue a refund or credit

If support does not reply, you might want to consider posting a complaint on Xolvie in order to bring attention to the issue and try to find a solution.

Vote