Jio charged extra on my bill, how can I dispute it?
0
If Jio charged extra on your bill;
• Contact Jio customer support via the MyJio app, chat, or helpline and report that incorrect or extra charges appeared on your bill
• Provide your Jio number, bill period, billed amount vs expected amount, invoice copy, and screenshots of the charges
Ask them to;
• Review the billing breakdown and identify the extra charges
• Explain which service, add-on, or usage caused the additional amount
• Reverse or adjust the incorrect charges and issue a refund or credit
If support does not reply, you might want to consider posting a complaint on Xolvie in order to bring attention to the issue and try to find a solution.