I paid for iTranslate Pro but some features are still locked, what can I do?

If you paid for iTranslate Pro but some features are still locked, here’s how to fix it;

Check your Pro status first;

• Open iTranslate app → Account / Subscription
• Confirm it shows Pro / Premium Active
• Screenshot the subscription status

Verify your purchase receipt;

• Check your email (including Spam) for:
– “iTranslate Pro receipt”
– “Subscription confirmation”
• Screenshot the proof of purchase

Restore purchases;

• In the app go to:
– Settings / Restore Purchases (if available)
• Tap it and wait for confirmation

Make sure you’re logged into the correct account;

• Log out and log back in
• Use the same email/account you used to buy Pro
• Screenshot the logged-in email

Update the app;

• Go to App Store / Google Play → Update iTranslate
• Restart the app after update

Restart the app;

• Close it completely
• Reopen and check if locks are gone

Contact iTranslate Support;

• Use in-app support or official email
• Explain which specific features remain locked
• Provide:
– Registered email
– Proof of purchase
– Screenshot of locked features

• Ask them to:
– Validate your purchase
– Manually unlock missing features

If support is unhelpful or fails to fix it, consider filing a complaint on Xolvie to pursue a resolution.