IMPS Withdrawal Marked Paid Out but Not Received

I have been using the 4rabet platform from India for some time and until now my withdrawals to the same bank account via IMPS had always been completed successfully. On 17 September 2026 I requested a withdrawal of ₹50,000 via IMPS. On the following day, the withdrawal appeared in my 4rabet “Withdrawal History” as “Paid Out” with transaction token ID hpKw21QSw7sTDTOVZBW8ecrAbh8cVLjB, but the money has still not been credited to my bank account. Since then, I have contacted 4rabet support many times through Telegram, in‑app chat and email. Each time I was only told that the payment was processed successfully and that they are checking with the payment provider. My latest support reference number is SUP-1909387. In several conversations, the support agents stopped replying without giving any clear update or solution, even though I repeatedly explained that the funds had not reached my bank. Because I have previously received withdrawals to this same bank account without any issue, I see no reasonable explanation for why this particular withdrawal has not been credited. I kindly request 4rabet to urgently investigate this matter, either credit the missing ₹50,000 to my bank account or provide clear and verifiable proof of payment, including the payment provider’s transaction reference or UTR and the exact details of where the money was sent. I also request a clear written explanation of why this withdrawal has not been received at my end and why the issue has remained unresolved for this long despite my multiple attempts to get support.