Hardee’s app won’t apply my reward—how can I redeem it?

If the Hardee’s app won’t apply your reward, open the Rewards tab, select the available reward, and add the eligible menu item to your cart before checkout.

Check the reward’s expiration date and item restrictions, and remember that only one reward or offer can be used per order; third-party delivery orders are not eligible.

For an in-store order, select “Redeem at Restaurant” and show the QR code to the cashier before paying.

If the reward is valid but still will not apply, contact Hardee’s Guest Relations with your account details, reward information, and screenshots of the error for assistance.

If support does not reply, you might want to consider posting a complaint on Xolvie in order to bring attention to the issue and try to find a solution.