Someone changed my Free Fire name after a Facebook hack—what’s the best recovery process?

If someone changed your Free Fire name after a Facebook hack;

• Secure your Facebook account first (change password, enable 2FA, remove unknown logins)
• Contact Garena Free Fire Support and report that your account was hacked and the name was changed without consent

Provide them with;

• Your Free Fire Player ID (UID) and current in-game name
• Original login method (Facebook) and approximate account creation date
• Proof of ownership such as top-up receipts, first purchase details, old screenshots showing your original name, or linked email

Ask them to;

• Verify unauthorized access through Facebook
• Restore your original account ownership
• Change your username back or allow a free name reset if restoration isn’t possible

If support does not reply, you might want to consider posting a complaint on Xolvie in order to bring attention to the issue and try to find a solution.