Garena, Please Unban My Free Fire Max ID

Dear Garena Free Fire Support Team, My Free Fire account (UID: 2492144101, in-game name: shownomii) was stolen about a month ago. After recovering it via Facebook, I found it banned due to actions by the unauthorized user. I've played legitimately since 2019, never using cheats, and have invested in my account with regular purchases. I believe the ban resulted from the hacker's actions, not mine. I can provide records if needed. Please review my case and lift the ban. This account means a lot to me, and losing it due to theft is devastating. Thank you