Flex City Account Banned After False Report and Account Deletion Request

I am writing about a problem with my Flex City account in the Jarvi Games Android version. My account has been banned for two days, and the account ID is #1AF7A752FD12. I believe my account was banned because someone falsely reported me and caused this situation. I did not receive any clear explanation or detailed reason from the game, and I feel this block is unfair. I request that the Flex City support team review my case carefully and delete the account with ID #1AF7A752FD12 as I no longer wish to keep an account that has been unfairly banned. I would like this process to be completed as soon as possible and to be informed in writing about the result.