FamPay Wrong ID Verification – Request KYC Reset and Reverification

7

I created a FamPay account using my current mobile number and, by mistake, completed ID verification with my mother’s ID instead of my own. After that, when I try to do my own ID verification on this same number, the app is not allowing it and my ID is not getting verified. Because of this mistake, I am unable to use the account properly in my own name. I want my mother’s ID details, which were verified by mistake on my number, to be removed from my FamPay account and the KYC to be reset so that I can complete ID verification with my own ID on this mobile number. I request you to check my account linked to this mobile number and help me by deleting the wrong ID KYC and allowing fresh ID verification in my name as soon as possible.

Comments

Similar Complaints

FamPay Created an Account in My Mother’s Name by Mistake

37

On 27th of this month, while trying to create a new account on Fampay for myself, I mistakenly completed the registratio...

Fampay Account Not Activated Due to KYC Verification Issue

36

I am facing a problem with my Fampay account related to KYC verification. My KYC has already been completed earlier, but...

Fampay Account Not Activated Due to KYC Verification Issue
1 Support

FamPay Aadhaar Verification Failed: Reset KYC Attempts

277

I am a registered FamPay user. I am writing to inform you that my Aadhaar verification has failed on the app while I was...

FamPay Aadhaar Verification Failed, Can't Complete KYC Upgrade

140

I have been trying to complete my KYC upgrade on the FamPay app, but my Aadhaar verification attempts were exhausted aro...

FamPay Aadhaar Verification Failed, Can't Complete KYC Upgrade
1 Support