FaceAI charged me after canceling, how can I get a refund?

If FaceAI charged you after you already canceled;

Check whether the subscription is truly canceled,

• iPhone:
– Settings → Apple ID → Subscriptions
– Find FaceAI
– Confirm it says “Expired” or “Canceled”

• Android:
– Google Play → Payments & Subscriptions
– Check active subscriptions

Some users report recurring charges under names like:
– FACEAI-APP
– FACEAI-RECURRING
– FACEAI-SUBSCRIPTION

Collect proof of cancellation;

• Save:
– Cancellation emails
– Screenshots
– Payment receipts
– Bank statements showing continued charges

Contact FaceAI support immediately;

• Request:
– Full cancellation confirmation
– Refund for unauthorized charges
– Removal of saved payment methods

Many users online report unexpected recurring billing and cancellation difficulties with AI subscription apps.

Request a refund through Apple or Google if purchased there;

• Apple:
– reportaproblem.apple.com

• Google Play:
– Order History → Report a Problem

If charges continue:
– Ask your bank to block recurring payments
– Request a charge dispute or chargeback
– Consider replacing your card if payments keep appearing

If FaceAI refuses to refund you or continues billing after cancellation, you can also share your experience or file a complaint on Xolvie.