I was charged an unauthorized payment on Dundle — how can I contact customer support?

If Dundle made an unauthorized charge and you need to contact official support:

• Use Dundle’s official Help Center: dundle.com/support (FAQ and access to assistance)
• If you need to escalate to an agent, email the official support address: [email protected]

• If you’re using the app, support is usually under “Help Center/Customer Service” in the help section

What to include to avoid getting generic responses:

• Subject line: “Unauthorized charge – urgent review”
• The email used for the purchase (if applicable), date/time of the charge, payment method, and transaction reference
• Screenshot of your bank statement and any order ID (if available)
• Clearly request: written confirmation of the charge origin, blocking of future charges, and a refund to the original payment method

If they don’t respond:

Share your concerns or file a complaint on Xolvie to connect with others and find support.