DramaWave Weekly Subscription Cannot Be Canceled and Charges Continue

67

I have a weekly subscription to Dramawave with the user ID 14621797***, and I want to cancel it, but the system does not allow me to do so and it continues charging me 23 soles every week to my bank card. I try every day to cancel the weekly plan from my account, but the cancellation option does not work and the charges continue to appear on my bank statement as Google DramaWave. Because of this situation, money keeps being withdrawn from my account against my will. I request that my Dramawave weekly subscription be cancelled immediately, that no further charges be made to my bank card, and that the unjustified amounts already collected be refunded. I also ask for a clear written confirmation that my subscription has been fully cancelled so that I can be sure no more payments will be taken.

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