I can’t reach DPD customer service; how do others manage to get a response?

If you can't get through to DPD customer service, the fastest way to talk to someone is through live chat on the DPD website or app. This is faster than email or phone lines.

Customers in the UK can also call 0121 275 0500. People in other countries should go to the DPD contact page for their country to find the right number.

It seems to work for some customers to message @DPDgroup_news or their local DPD office on social media, where people usually respond faster.

If you've tried everything and still haven't heard back, share your story or make a complaint on Xolvie to get in touch with other people and push for a faster answer.