I purchased the Gold Pass in Clash of Clans expecting significant reductions in timers and resources for construction, upgrades, and research, as advertised before purchase. These reductions were the main reason I decided to buy the pass, but after purchasing, the changes were minimal and hardly made a difference.
It feels like a complete letdown and a misrepresentation of the benefits. The promised time and resource reductions were a major incentive, and not delivering them makes the purchase seem pointless. I demand an explanation and immediate action to fix this issue or refund my payment. It’s frustrating to feel misled by a game I’ve supported for so long.
Before I got the Gold Pass in Clash of Clans, I noticed that all in-game tasks such as construction, upgrades, and research took much longer and required more resources. The pass really changed that for me. The savings made it a smart choice to invest in the Gold Pass. However, after making the purc...
I purchased a Season Pass in Clash of Clans, but for reasons I don't understand, I can't access any of the benefits like training boost or construction boost, even though it shows as 'active'. Customer support has yet to respond to my inquiry. I never imagined I'd be buying a Season Pass for nothing...
I was charged on my card for a "special offer" in Clash of Clans, even though I didn’t make any purchases. When I log into the game, I can’t even see what was supposedly purchased. I occasionally buy the Gold Pass, but I haven’t made any other purchases for events or offers. I am requesting a refun...
I mistakenly bought the Gold Pass in Clash of Clans and would like to request a refund at the earliest convenience. If the refund is not processed, I will uninstall the game. I would like a refund, and I politely request that this matter be resolved quickly. Thank you for your kind consideration of ...
Dear Clash of Clans support team, I’ve been a loyal player of your game for a long time and I recently made a purchase by mistake. I intended to buy the Gold Pass, which costs around ₺120, but accidentally purchased the “Friends and Foes” event ticket, which cost me ₺199.99. This was not the item I...
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