ClarityCheck showed outdated information, how do I update the report without paying again?

If the ClarityCheck report you received shows outdated data and you don’t want to pay again, you can try to update it for free by following these steps:

• Check if your account includes updates: Some plans allow one or more free updates within a specific period. Log into your ClarityCheck profile and look under the My Reports or History section.

• Use the official form: On their website, look for the contact or claims section and attach screenshots of the error or of the information you need corrected.

• Request a terms review: If ClarityCheck’s policy states that the report should reflect current data as of the issue date, you can demand compliance without an extra charge.

• Keep all correspondence: If you need to escalate, you’ll need proof that you requested the update and that the initial report contained outdated information.

❗ If the issue persists, share your experience and consider filing a complaint on Xolvie to seek a resolution.